The Spruce Way
- 100% Quality Guarantee
- Family Owned & Operated
- Voted #1 by Top Reviews NZ
- 100% Quality Guarantee
- Family Owned & Operated
- Voted #1 by Top Reviews NZ
Giving You The Freedom To Do The Things You Love
Our company is built on the principle of providing high-quality services on every visit. To ensure this quality standard is thoroughly met, all staff are fully trained in cleaning techniques and product use, and our supervisors regularly inspect the cleaning work and provide feedback to our team members. This is what makes Spruce different from the rest! We’ve always invested 100% in ourselves.
As a result, Spruce has a proven track record of reliability, professionalism, and high standards of service. We strive to keep everyone happy – employees, cleaning staff, and customers.
Our Future Is Looking Bright
Our mission is to become NZ’s most highly respected cleaning company, and we’re well on our way to achieving that goal.
Our rapid growth has led us to become a leader in cleaning innovation, customer satisfaction, and professionalism.
Our Mission
Companies often talk about treating customers right and providing the highest quality products and services. But who actually delivers on this promise?
At Spruce, we strive to be different, and our 100+ 5 star Google reviews say just that. Our goal is to make every customer say “WOW” about every aspect of their experience with us, from customer service to cleaning quality. It’s really all about you!
Customer Satisfaction
At Spruce, customer satisfaction is our top priority. We believe in building long-lasting relationships with our clients based on trust and reliability. Our friendly and courteous staff will work closely with you to understand your specific cleaning requirements and provide tailored solutions that meet your expectations.
Quality Assurance
We have a stringent quality assurance process in place to ensure consistent and high-quality cleaning results. Our supervisors regularly inspect the cleaning work and provide feedback to our team members. We continuously strive to improve our services and exceed our clients' expectations.
Our Values
“These guys are really great. Friendly, energetic and took pride in their work. It was a big job, cleaning up our house ready for sale and they made it sparkle! They came back the next day to check out their work and sort out a few details. I would highly recommend them and would have them back.”
-Kathryn Adams
Our core value is people.
We treat all of our customers and employees fairly and equally. Putting good morals at the forefront of your work goes a long way in business—we are proof of that.
Our management and working staff share mutual respect and a close bond that encourages each individual to work in a safe and healthy work environment to the best of their ability.
We prioritise the fundamentals of our company to support our core values, which ensures that you’re dealing with a trusted and professional company.
Integrity
Demonstrating openness and honesty at all times. Spruce holds integrity close to its heart. It is the number one tool we have used to build the foundation of this business. Providing a genuinely high standard of service that our clients love. This is done while remaining 100% open and transparent throughout the service and beyond.
Ownership
Ownership is taking the initiative to bring positive results. Our staff feel empowered when provided with the right support and working environment, encouraging them to take on responsibility and accountability. They’re inspired to act and care as much about the job's outcome as the company owner would.
Commitment
At Spruce, all of our employees take great pride in their work. Service isn’t considered complete until we’ve delivered a truly high-quality standard. We strive to be the best we can be. We place our customers at the centre of everything we do to accomplish this. Our commitment is to deliver on expectations consistently, give 100% in everything we do, and approach everything with a “can-do” attitude. Our goal is to continually improve ourselves and our services, cultivating our knowledge base, skills, and attitude to achieve excellence.
